Open Part Time Staff Position: Support Staff

Eden Centers for Hope and Healing, ECHH, is a New Orleans non-profit organization devoted to helping women recover from a life of trafficking and commercial sexual exploitation.  Through our two-year residential recovery program, up to 16 women are provided with housing, food, health care, psychotherapy, education, job training, and legal services. Eden Centers also has an Emergency Center that focuses on providing safe housing and crisis case management for survivors up to 90 days.  Ultimately, the goal of Eden Centers is to support the survivor in fulfilling her potential as a self-sustaining member of our community, and in turn slowly change the culture that allows the buying and selling of women and children.

The Support Staff  position is a part-time, hourly position that is primarily responsible for providing direct support to our Eden Emergency Center (EEC) clients. The support staff position is an 8 hour position with weekday, weekend, and overnight shifts. Support staff work closely with the clinical team to implement clinical expectations and policies. Support Staff report directly to the Clinical Director. This position may be asked to perform tasks not specifically outlined in this job description on a day-to-day basis, as needed.

General Responsibilities

• serve as a role model to guests as to appropriate behavior within the EEC
• ensure guests’ safety at all times,
• assist guests in developing social and functional skills that are part of their recovery and healing-centered engagement, 
• encourage guests to engage in setting goals that meet their current and future needs. 
• Model EEC values of trauma-informed and healing centered engagement in interactions with guests.
• Model effective coping techniques and self-help strategies.

Job Specific Responsibilities: 

• • Establish therapeutic relationship with EEC Guests 
  • Provide motivation and emotional support.
  • Respond to guests’ needs as appropriate.
  • Answer and provide intake information to potential clients to EEC, and provide referrals to those seeking services.
  • Enter the following into the CMS: shift notes, important observations related to individual guest’s behavior, any incidents that occurred during overnight/weekend shifts that may be of concern or need follow up by daytime staff. 
  • Monitor emergency center expectations:
    • curfew
    • quiet hours
    • general behavior
    • neatness and cleanliness of common areas
    • Maintain inventory of supplies needed.
    • Submit guests’ food order to dietary coordinator.
    • React immediately in emergency situations – call 911, etc. – as outlined in the policy manual.  
    • Call clinical staff for advice or backup, as needed.
    • Participate in staff meetings as needed.
    • Other duties as needed and assigned.

Qualifications: 

• Self-identified as person with lived experience/survivor of similar circumstances and 

1 year experience working in a residential setting or with the survivor/homeless population

• Person with 3 years’ experience working in a residential setting or with survivor/homeless population
• Certified Peer Support Specialist (CPSS) or in process of becoming certified with full certification obtained by start date of employment
• Other relevant certification or BA degree in social science field

Preferences:

• Demonstrated interest and knowledge of human trafficking/sex work, trauma, addiction, addiction recovery
• Knowledge of and experience with conflict resolution and de-escalation strategies
• Knowledge of 12 step programs (AA, NA) 

Additional Requirements:

• Background check; clean drug screen upon offer of employment
• Ability to maintain personal boundaries
• Beginning knowledge of technology and aptitude for learning case management data system
• Ability to lift 10 pounds
• Driver’s license, insurance, and clean driving record

Salary is commensurate with experience.
To apply: Please send a cover letter, resume, and list of three references to: swilkins@eden-centers.org 
Position will remain open until filled. 
For questions, please call 504-407-0943.

Hygiene Technician Job Description 

Eden Centers for Hope and Healing, ECHH, is a movement to eradicate the trafficking and selling of human beings. We create systemic change through: youth prevention; education and legislative advocacy; recovery and reentry services for victims, including emergency, transitional, and long-term shelter; and a lifelong community of care for survivors.

Job Summary:

The Hygiene Technician is a part-time position and is responsible for ensuring the cleanliness and sanitation of Eden Emergency Center, including both the 4th and 8th floors, to maintain a healthy and safe environment. This role involves the application of cleaning techniques, monitoring hygiene standards, and performing inspections to comply with health regulations.

Key Responsibilities:

• Sanitation and Cleaning:
  • Perform regular cleaning and disinfection of all areas, including surfaces, and equipment..
  • Ensure proper handling and disposal of waste materials.
  • Utilize appropriate cleaning agents and equipment according to manufacturer guidelines.
• Inspection and Monitoring:
  • Conduct routine inspections to ensure hygiene standards are met.
  • Monitor and document hygiene conditions and report any deviations or concerns.
  • Assist in the development and implementation of hygiene protocols.
• Compliance:
  • Adhere to all health and safety regulations.
  • Maintain accurate records of cleaning schedules and inspection reports.
• Training and Education:
  • Provide training and guidance to guests on proper hygiene practices.
  • Stay updated on new cleaning methods, products, and technologies.
  • Promote awareness of hygiene standards within the organization.
• Equipment Maintenance:
  • Ensure all cleaning equipment is properly maintained and functioning.
  • Report any equipment malfunctions or maintenance needs promptly.

Qualifications:

• Education:
  • High school diploma or equivalent.
  • Additional certification in hygiene or sanitation practices is preferred.
• Experience:
  • Previous experience in a hygiene or sanitation role is advantageous.
  • Experience in a specific industry (e.g., healthcare, food production) may be required.
• Skills:
  • Strong attention to detail and a commitment to maintaining high standards.
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of cleaning chemicals and protocols.
  • Physical stamina and the ability to perform repetitive tasks.

Working Conditions:

• The position may involve exposure to hazardous materials and requires the use of protective gear.
• The job may require standing for extended periods and performing physically demanding tasks.
• The job may require the employee to lift up to 20 lbs.

Housing Navigator Job Description

Eden Centers is a movement to eradicate the trafficking and selling of human beings. We create systemic change through: youth prevention; education and legislative advocacy; recovery and reentry services for victims, including emergency, transitional, and long-term shelter; and a lifelong community of care for survivors.

Job Summary

The Intake Coordinator position is a full time, salary position that is primarily responsible for coordinating all admissions and intakes for Eden Centers clients. The Intake Coordinator is a member of the clinical team, working to identify appropriate clients and conduct the intake process to welcome the clients into our program. The Intake Coordinator reports directly to the Chief Clinical Officer. This position may be asked to perform tasks not specifically outlined in this job description on a day-to-day basis, as needed.

General Responsibilities

• serve as a role model to guests as to appropriate behavior within the EEC
• ensure guests’ safety at all times,
• assist guests in developing social and functional skills that are part of their recovery and healing-centered engagement, 
• encourage guests to engage in setting goals that meet their current and future needs. 
• Model EEC values of trauma-informed and healing centered engagement in interactions with guests.
• Model effective coping techniques and self-help strategies.

Job Specific Responsibilities: 

• Track and monitor all hotline phone calls
• Input hotline calls into our Case Management System (CMS). 
• Review referrals and complete appropriate follow-up. 
• Complete assessments for potential clients. 
• Schedule and conduct interviews for our long term program clients. 
• Coordinate arrangements for EEC, long term, and housing clients to the EEC. 
• Complete the intake process and orient new clients to the program. 
• Input intakes correctly into our CMS
• Ensure all client’s intakes are currently inputted into our CMS. 
• Ensure welcome baskets and welcome packets are ready for the clients. 
• Safety plan with clients during the intake process. 
• Crisis management as needed 

Qualifications: 

• The candidate must hold a bachelor’s degree in a behavioral health field including social work, counseling, etc. 
• Work related experience- 2 years in a clinical setting
• Experience completing intakes or BioPyschoSocials. 
• Experience and understanding of trauma-informed care

Preferences:

• The preferred candidate will hold a clinical license. 
• The preferred candidate will have experience working with survivors of human trafficking or other at risk populations including domestic violence or sexual assault. 

Additional Requirements:

• Background check; clean drug screen upon offer of employment

• Ability to maintain personal boundaries

• Beginning knowledge of technology and aptitude for learning case management data system

• Ability to lift 10 pounds

• Driver’s license, insurance, and clean driving record

Salary is commensurate with experience.

To apply: Please send a cover letter, resume, and list of three references to: swilkins@eden-centers.org 

Position will remain open until filled. 

For questions, please call 504-407-0943.

Eden Centers for Hope and Healing is looking for a dynamic and experienced Clinical Care Advocate  who will provide comprehensive case management to our clients. The advocate will work closely with and report to the Chief Clinical Officer. The advocate will work collaboratively with team members to support residents through trauma-informed and survivor-centered services. 

General Responsibilities

• Create and sustain a consistent therapeutic atmosphere that supports safety for all clients and colleagues. 
• Support Eden Centers Staff and Residents 
• Maintain a safe and welcoming environment for residents and guests
• Demonstrate maturity, professionalism, and empathy within the workspace
• Communicate effectively with Eden Centers Staff and report to supervisor for daily tasks

Clinical Responsibilities

• Continued work on the responsibilities listed above 
• Provide consistent, collaborative case management services to a caseload of 20+  clients
• Facilitate and co-facilitate in-house group therapy for Eden Emergency Center clients.
• Conduct intake interview for potential and new clients
• Assist new clients in orienting to the program
• Provides crisis management and conflict resolution as well as working with clients to build skills for conflict prevention, processing, and positive coping skills/strategies.

Qualifications: 

• The preferred candidate will hold a Master’s Degree in a behavioral health field (mental health, counseling, and/or substance abuse) and have Louisiana licensure at the level of LPC, LAC, LCSW. 
• Licensure at the level of PLPC may be considered, depending on the applicant’s years of experience. 
• Work related experience: 3 years’ experience accepted, 5 years preferred. 
•  Candidates will have experience in trauma-informed care and have training/certification in some of the following modalities: TF-CBT, DBT, EMDR, TBRI.
• Strong written and verbal communication and interpersonal skills.

Salary is commensurate with experience.

To apply: Please send a cover letter, resume, and list of three references to: 

swilkins@eden-centers.org

Position will remain open until filled. 

For questions, please call 504-407-0943.