Join the Eden Centers Team!

Open Part Time Staff Position: Support Staff

Eden Centers for Hope and Healing, ECHH, is a New Orleans non-profit organization devoted to helping women recover from a life of trafficking and commercial sexual exploitation.  Through our two-year residential recovery program, up to 16 women are provided with housing, food, health care, psychotherapy, education, job training, and legal services. Eden Centers also has an Emergency Center that focuses on providing safe housing and crisis case management for survivors up to 90 days.  Ultimately, the goal of Eden Centers is to support the survivor in fulfilling her potential as a self-sustaining member of our community, and in turn slowly change the culture that allows the buying and selling of women and children.

The Support Staff  position is a part-time, hourly position that is primarily responsible for providing direct support to our Eden Emergency Center (EEC) clients. The support staff position is an 8 hour position with weekday, weekend, and overnight shifts. Support staff work closely with the clinical team to implement clinical expectations and policies. Support Staff report directly to the Clinical Director. This position may be asked to perform tasks not specifically outlined in this job description on a day-to-day basis, as needed.

General Responsibilities

  • serve as a role model to guests as to appropriate behavior within the EEC
  • ensure guests’ safety at all times,
  • assist guests in developing social and functional skills that are part of their recovery and healing-centered engagement, 
  • encourage guests to engage in setting goals that meet their current and future needs. 
  • Model EEC values of trauma-informed and healing centered engagement in interactions with guests.
  • Model effective coping techniques and self-help strategies.

Job Specific Responsibilities: 

    • Establish therapeutic relationship with EEC Guests 
    • Provide motivation and emotional support.
    • Respond to guests’ needs as appropriate.
    • Answer and provide intake information to potential clients to EEC, and provide referrals to those seeking services.
    • Enter the following into the CMS: shift notes, important observations related to individual guest’s behavior, any incidents that occurred during overnight/weekend shifts that may be of concern or need follow up by daytime staff. 
    • Monitor emergency center expectations:
      • curfew
      • quiet hours
      • general behavior
      • neatness and cleanliness of common areas
      • Maintain inventory of supplies needed.
      • Submit guests’ food order to dietary coordinator.
      • React immediately in emergency situations – call 911, etc. – as outlined in the policy manual.  
      • Call clinical staff for advice or backup, as needed.
      • Participate in staff meetings as needed.
      • Other duties as needed and assigned.
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Qualifications: 

  • Self-identified as person with lived experience/survivor of similar circumstances and 

1 year experience working in a residential setting or with the survivor/homeless population

  • Person with 3 years’ experience working in a residential setting or with survivor/homeless population
  • Certified Peer Support Specialist (CPSS) or in process of becoming certified with full certification obtained by start date of employment
  • Other relevant certification or BA degree in social science field

Preferences:

  • Demonstrated interest and knowledge of human trafficking/sex work, trauma, addiction, addiction recovery
  • Knowledge of and experience with conflict resolution and de-escalation strategies
  • Knowledge of 12 step programs (AA, NA) 

Additional Requirements:

  • Background check; clean drug screen upon offer of employment
  • Ability to maintain personal boundaries
  • Beginning knowledge of technology and aptitude for learning case management data system
  • Ability to lift 10 pounds
  • Driver’s license, insurance, and clean driving record

Salary is commensurate with experience.
To apply: Please send a cover letter, resume, and list of three references to: swilkins@eden-centers.org 
Position will remain open until filled. 
For questions, please call 504-407-0943.

Open Full Time Staff Position: Clinical Care Advocate

Eden Centers for Hope and Healing is looking for a dynamic and experienced Clinical Care Advocate who will provide case management  and other therapeutic services to clients. The Clinical Care Advocate will work collaboratively with team members to support residents through trauma-informed and victim-centered services. The Clinical Care Advocate will work closely with and report to the Clinical Director.

Essential Duties include:

  1. Clinical Programming
  • Provide consistent, collaborative clinical care to a caseload of 10+ clients
  • Conduct intake interviews for potential residents
  • Orient and assess new residents
  • Complete intakes for Emergency Center
  • Obtain comprehensive biopsychosocial assessment within 30 days of entry to program
  • Develop treatment/case management plan for clients
    • Conduct regular one on one sessions with residents on caseload in order to track progress, establish and assess goals and achievements, and identify future needs, wants, and expectations.
  • Utilize community partner agencies for appropriate referral to meet client needs. 
  • Facilitate and co-facilitate in-house group therapy for Eden Houses and/or Eden Emergency Center clients.
  • Provides crisis management and conflict resolution as well as working with clients to build skills for conflict prevention, processing, and positive coping skills/strategies.
  • Assist the Executive Director, Assistant Executive Director, Clinical Director and other Clinical Care Advocates in maintaining an effective therapeutic community consistent with programmatic policies and procedures. 
  1. Education, vocational training, job placement
  • Assess the client’s educational history and current educational interests and goals. 
  • Refers clients to the community programs that best fit with their individual needs. 
  • Identify resident’s vocational strengths/skills, training needs and employment goals;
  • Assist in resumé development
  • Formulate a job plan to achieve goals
  • Collaborate with local agencies to provide regular job readiness programs.

    3. Outreach: Establish relationships with local, regional, and national agencies and service providers who provide services to victims of gender-based violence and human trafficking to create a seamless network of referrals for eligible victims of human trafficking and commercial sexual exploitation to be placed within Eden Centers services. 

Other responsibilities:

  • Assist in daily operations of Eden Center.
  • Participate/lead in-house community meetings.
  • Attend professional development, workshops, and training.
  • Assist Executive Director, Assistant Executive Director, Clinical Director, and Clinical Care Advocates in advancing the mission of Eden House.
  • Report to Eden Centers Clinical Director

Educational Qualifications and Licensure:
The preferred candidate will hold a Master’s Degree in a behavioral health field (mental health, counseling, and/or substance abuse) and have Louisiana licensure at the level of LMSW, or other related mental health degree

  • Licensure at the level of PLPC or BSW  may be considered, depending on the applicant’s years of experience. 
  • Work related experience: 3 years’ experience accepted, 5 years preferred. 
  • Strong written and verbal communication and interpersonal skills.
  • The ideal candidate will have availability on some weekends and evenings. 

Reliable transportation and valid driver’s license required.
Salary is commensurate with experience.

To apply: Please send a cover letter, resume, and list of three references to: swilkins@edenhousenola.org

Position will remain open until filled.
For questions, please call 504-689-6621

Principal, Crane Strategies, LLC

Ayame Dinkler

Over the past nearly 20 years, Ayame Dinkler has applied her passion for advocacy, strategic growth and public policy to advance missions in both the public and private sector. With a wealth of experience in strategic advisory, government affairs, coalition building, brand positioning, and complex regulatory and legislative challenges, Ayame has delivered results for local government, federal government, business, and non-profit organizations. 

I’m deeply mission driven and have a passion to help end human trafficking, ensuring justice, and empowering survivors.